How much does delivery cost?

Orders over £40 qualify for free delivery from Wednesday to FridayDelivery for orders under £40 costs £4.95. 

Weekday orders are normally delivered before 6pm the day after they leave our premises, although during busy periods such as Christmas deliveries may take place later in the evening. 

Orders over £100 qualify for free delivery on Saturday. Delivery for orders under £100 costs £9.99. Saturday orders are delivered before 4pm.

We do not deliver from Sunday to Tuesday – see below for more details.

Which courier do you use?

We use APC Direct.

How are delivery drivers adapting to the coronavirus pandemic? 

APC drivers are operating a strict no-contact policy. This is aimed at protecting the health and wellbeing of customers and drivers alike.

Where do you deliver?

Anywhere on the UK mainland where next-day delivery is available. See below for more details.

When do you deliver?

Our delivery days are Wednesday, Thursday, Friday and Saturday. Due to the nature of the fresh fish supply chain and to ensure you receive the freshest possible fish and seafood at an affordable price, we do not deliver from Sunday to Tuesday.

Please see the table below for the delivery schedule for each day of the week.

If you require fish outside our delivery schedule then we recommend you order them in advance, pop them in the freezer and defrost at the appropriate time. All our portions are packaged ready for freezing (see How will my order be packaged?).

Place Order On
Earliest Delivery
Mon 10am – Tue 10am
Tue 10am – Wed 10am
Wed 10am – Thu 10am
Thu 10am – Mon 10am

 Delivery for orders over £40 is free throughout June. Delivery for orders under £40 costs £4.95.
* Delivery for orders over £100 is free. Delivery for orders under £100 costs £9.99.

If for any reason we are unable to adhere to the above schedule we will contact you at the earliest opportunity to discuss the delivery options.

If you would like more information please call us on 01506 894088 between Tuesday and Saturday or email us.

Which postcodes do you not deliver to?

We cannot automatically supply customers living in postcodes where APC Direct does not offer next-day delivery. We take great pride in the quality of our products and their freshness diminishes in direct proportion to the time they spend in transit. 

Below is a list of postcodes to which we currently cannot automatically offer delivery. However, if you live in one of the postcodes listed then please call us on 01506 894088 between Tuesday and Saturday or email us, and we will try to find an alternative delivery method which ensures any order you place reaches you in peak condition.

AB30, AB33-AB38, AB42-AB45, AB53-AB56
PA20, PA34-PA80
IV21-IV28, IV40-IV56

Can I ask for my order to be delivered on a certain date?

Yes. You can select your chosen date of delivery from the calendar at Checkout.

How will I know my delivery is on its way?

You will receive an email as soon as your order is completed and ready to be handed over to the courier.

As soon as APC Direct take your order from our premises you will receive an email with a consignment number. To keep on top of the status of your delivery, visit the APC Direct website and click on “Track Your Parcel”. Now type in your consignment number and postcode and click on “Track This Parcel”.

What happens if I’m not in when the courier comes?

During the checkout process you can add instructions for the courier in case you won’t be at home when your order is scheduled for delivery. You may, for example, wish the courier to leave your order with a neighbour or in a safe place.

We strongly recommend giving additional instructions – if you don’t then your order will be returned to the courier’s nearest depot. The courier will notify you by email or text message and ask you to rearrange delivery.

Can I place an order for a friend or relative?

Yes. During checkout make sure to specify the shipping address you would like the order to be sent to. Please check the address is not within a postcode we cannot offer next-day delivery to.

Shipping Information

Place Order On
Earliest Delivery
Mon 10am – Tue 10am
Tue 10am – Wed 10am
Wed 10am – Thu 10am
Thu 10am – Mon 10am

Christmas and New Year Orders

Our final Christmas deliveries will take place on Thursday 23 December.

The latest you can place an order for delivery before we close for Christmas and New Year is 10am on Tuesday 21 December.

We have a limited number of delivery slots so please book early to avoid disappointment.

After the Christmas break we will restart deliveries on Wednesday 12 January.

Covid-19: Update

As lockdown restrictions have eased, we have seen business become more settled, though in no way returning to its pre-Covid state.

While rates of Covid-19 transmission in the general population remain high there is a real possibility of sudden disruption to both the supply chain and the capacity of our courier partners to ensure timely delivery of customer orders.

Please do not contact us unless your delivery is more than 24 hours late.

Our packaging is designed to preserve the freshness of your order for longer than is normally required. Unless your delivery is significantly delayed we are confident your order will arrive in exceptional condition.

Thank you for your patience, understanding and ongoing support. 

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