Delivery

How much does delivery cost?

From Wednesday to Friday, delivery for orders under £50 costs £4.95. Orders over £50 qualify for free delivery.

On a Saturday, delivery for orders under £100 costs £9.99. Orders over £100 qualify for free delivery.

Which courier do you use?

DPD

Where do you deliver?

Anywhere on the UK mainland.

When do you deliver?

Our delivery days are Wednesday, Thursday, Friday and Saturday. Due to the nature of the fresh fish supply chain and to ensure you receive the freshest possible fish and seafood at an affordable price, we do not deliver from Sunday to Tuesday.

If you place your order before 10am from Tuesday to Thursday it can be delivered the next day, unless we cannot source part of your order, in which case we will contact you to let you know when to expect delivery.

If you want your fish to be delivered on Saturday, please place your order before 10am on Thursday to avoid disappointment. At Checkout, use the Order Notes box to let us know if you would like your fish to be delivered on Saturday.

If you require fish outside our delivery schedule then we recommend you order them in advance, pop them in the freezer and defrost at the appropriate time. All our portions are packaged ready for freezing (see How will my order be packaged?).

The table below contains details on the delivery schedule for each day of the week.

Order
Delivery
Thu 10am – Tue 10am
Wed
Tue 10am – Wed 10am
Thu
Wed 10am – Thu 10am
Fri/Sat*

Delivery for orders under £50 costs £4.95. Delivery for orders over £50 is free.
* Delivery for orders under £100 costs £9.99. Delivery for orders over £100 is free.

The above schedule does not apply to the Scottish Highlands, where orders take an additional day to be delivered. Orders for delivery to the Scottish Highlands on a Saturday must be placed by 10am on the preceding Wednesday.

If for any reason we are unable to adhere to the above schedule we will contact you as soon as possible to discuss the delivery options.

If you would like more information please call us on 01506 894088.

Which postcodes have two-day delivery?

As we use DPD, you can find the list of postcodes that receive two-day delivery on their website.

We are confident that our packaging will ensure the freshness and temperature of the fish are retained over a two day delivery period. However, we cannot offer delivery to postcodes that have 2-4 day delivery as we could not guarantee our trademark freshness.

Two Day Delivery
Postcodes
Aberdeen
AB31-AB35, AB41-AB54
Northern Highlands
AB36-AB38, AB55-AB56, IV1-IV63, KW0-KW14, PH19-PH29, PH32-PH33, PH45-PH48
Argyll
FK17-FK21, KA28, PA20-PA78, PH30-PH31, PH34-PH44, PH49-PH50
Arran
KA27
Dundee
PH15-PH18

Can I ask for my order to be delivered on a certain date?

Yes, providing the date is a Wednesday, Thursday, Friday or Saturday. Please advise us of any requirements during the checkout process. If you wish to discuss this further please call us on 01506 894088.

How will I know my delivery is on its way?

We will notify you as soon as your order is assembled and handed over to DPD. DPD will provide you with a tracking reference which you can use on their website and app (available for Apple and Android devices) to keep on top of the progress of your delivery. You can also sign up with DPD for email and text message updates.

What happens if I’m not in when the courier comes?

During the checkout process you have the option of adding instructions to the courier in case you won’t be home when your order is scheduled for delivery. You may, for example, wish the courier to leave your order with a neighbour or in a safe place.

If you do not give additional instructions to the courier then your order will be returned to the courier’s nearest depot. DPD will notify you by email or text message and ask you to rearrange delivery.

Can I place an order for a friend or relative?

Yes. During checkout make sure to specify the shipping address you would like the order to be sent to.

We deliver to the UK mainland using DPD

  • Delivery is free for orders over £50 (Wednesday to Friday)
  • Delivery costs £4.95 for orders under £50 (Wednesday to Friday)
  • Saturday delivery is free for orders over £100
  • Saturday delivery costs £9.99 for orders under £100
Order
Delivery
Thu 10am – Tue 10am
Wed
Tue 10am – Wed 10am
Thu
Wed 10am – Thu 10am
Fri/Sat