Packaging

At Fresh Fish Daily we are committed to serving you the best fish and seafood at the best price possible. And our years of experience in the seafood industry have taught us that, when it comes to quality, freshness is everything.

We also take our environmental responsibilities seriously. The packaging we use to keep fish and seafood fresh on its journey to your home is critically important. It must strike a balance between preserving the flavour and nutritional benefits of your fish and seafood and meeting modern environmental standards.

How we package your order

1. We vacuum pack fish portions in pairs and whole fish individually. Scallops are also vacuum packed, while oysters and lobsters are placed in a box.

2. The sealed products are then labelled with the species, who packed them, the date they were packed on and a fresh use-by date.

3. We add frozen chill packs, which contain non-toxic gel, to a polystyrene box.

4. We pack your order so the chill packs distribute the cold evenly throughout your fish and seafood, ensuring maximum freshness.

5. We seal the polystyrene box with packing tape and hand it to our courier, who will deliver it to you the next day.

Recycle or reuse

Polystyrene

If you wish to recycle the polystyrene box, the first place to ask is your local council.

You can also find out if there are any local authority or commercial facilities for recycling your box nearby online at recyclenow.com if you live in England, recycleforscotland.com if you live north of the border and recycleforwales.org.uk if you live in Wales.

There are a number of ways you can also reuse the polystyrene box, especially if you enjoy gardening. See FAQ for advice and tips.

Chill packs

The chill packs contain a non-toxic gel and can be disposed of in your household waste.

A better option, however, is to keep the packs and reuse them. See FAQ for details.

What's Inside the Box?

Watch this short video to see what you can expect when you place an order with Fresh Fish Daily.

For more details on our packaging click here and for delivery click here. Read our customer reviews here.

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Covid-19: Update

Although the rules for self-isolation have changed across the UK, fluctuating infection rates mean the possibility of disruption to the supply chain remains.

Until further notice please DO NOT CONTACT US unless your delivery is more than 24 hours late. The packaging we use is designed to preserve the freshness of your order for longer than is normally required, especially during the colder months.

Unless your delivery is significantly delayed we are confident your purchases will arrive in exceptional condition. If this is not the case we will of course offer a full refund.

Thank you for your patience, understanding and ongoing support.

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